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Service for All Makes and Models!
We offer certified maintenance, repair, and warranty service for your Pfaff or Viking sewing, embroidery, quilting and serging machines.
We are certified in HandiQuilter service and repair as well.
We also service and repair all other makes and models of home sewing, embroidery and serging machines.

Current turn-around time on cleanings or tune-ups is:
28 Days 
We are available for you to drop of your machine 
 anytime Monday thru Friday from 10-4 or Saturday from 10-2 in the shop. 
Please plan to wear a mask while in our shop, thank you. 
If you need an alternate drop off time, you can email us at eneedle@hotmail.com

This is the form we are having you fill out either in the shop or you can print it and write it out ahead of time:  
https://docs.google.com/document/d/1Bj1QCxyhGtJxjeWPQQcchzK0GoyIVQ9YWv8VGUQ5aQw/edit?usp=sharing

If you would like to do curbside pick up of your machine, please call ahead to pay before arriving to simplify pick up.

We offer 2 levels of service.   A "cleaning" is what most machines require.  If your machine is forming stitches, but possibly having tension challenges the cleaning is more than likely what your machine will need.    A "tune-up" is indicated when your machine is not forming stitches, or is skipping stitches, or isn't feeding properly.   We go through and re-time the stitch formation parts and we complete a cleaning in this service as well.  If multiple issues are happening with your machine, there may be labor charges in addition to servicing. 
To help ensure the longevity of your machines, all sewing machine manufacturers recommend an annual service on the machine.

Feel free to call or stop by with your maintenance, repair or service inquiries. We look forward to helping keep your sewing machine performing at its best. Your sewing success is our goal!

Temporary Store Hours:
Monday - Friday 10-4
Saturday 10-2
Sunday CLOSED


eneedle@hotmail.com

 call 608-422-5449 text 608 831 3770

4281 West Beltline Hwy
       Madison, WI 53711